Crowne Plaza Grand Rapids Hotel

5700 East 28Th Street Se, Grand Rapids, United States, 49546  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Grand Rapids Hotel

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Snack bar

Shuttle

Free city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Overview

Crowne Plaza Grand Rapids is a 4-star hotel offering a non-smoking accommodation not far from Van Andel Arena, Calvin College and Grand Rapids Art Museum. Residing in a 5-story building, the hotel was opened in 1990 and renovated in 2010.

Located in a business area with golf courses, bars and restaurants, guests will see why Crowne Plaza Grand Rapids Hotel is admired by many tourists. Thanks to a port nearby, the exquisite hotel is well connected with other parts of Grand Rapids.

The property is close to a mall and stores.

Crowne Plaza Grand Rapids Hotel can be reached in 5 minutes by car from Kent County Intl airport.

Rooms

Crowne Plaza Grand Rapids Hotel offers 320 guestrooms appointed with a personal computer, coffee/tea makers, television with satellite channels, a refrigerator and a laptop-compatible safe with all the sights of Grand Rapids within easy access. Bathrooms come with complimentary toiletries, a hairdryer and a shower.

Eat & Drink

Guests will enjoy American dishes served at the outdoor restaurant. Serving a wide assortment of dishes, Bagger Daves and Sundance Grill are about 200 meters from the property.

All visitors are offered a full breakfast for a fee. 

Services

A conference room, a business corner and a photocopier along with a lift, a gift shop and parking are available for guests.

Relax

Leisure facilities in Crowne Plaza Grand Rapids Hotel include a heated swimming pool, a sunbathing terrace and a tennis court. A fitness center and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

The hotel personnel speaks English, French, Spanish, Romanian, Chinese, Russian, Slovak.

Year renovated:   2010.  Number of floors:   5.  Number of rooms:   320.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • ATM/Cash machine
  • Gift/Newsstand
  • Vending machines
  • Fireplace
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Free city shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/ Child services
  • Children's menu

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach chairs
  • Karaoke
  • Entertainment
  • Sun terrace
  • Garden area
  • Health club
  • Sauna
  • Jacuzzi

Room facilities

  • Individual air conditioning
  • Individual heating
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities
  • In-room sink

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Sink
  • Laundry basket/ Clothes hamper
  • Toilet

Self-catering

  • Refrigerator
  • Microwave
  • Oven

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Multi-line phone
  • Voice mail
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 19 may stay free of charge when using existing bedding. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Grand Rapids Hotel Grand Rapids location
Show big map »

Hotel Address:

5700 East 28Th Street Se, Grand Rapids, United States, 49546

Get directions
City Center
  • Grand Rapids
    7.5 mi
Airports
Train Stations
  • Grand Rapids Amtrak Station
    8.3 mi
Restaurants
  • Aryana's Restaurant and Lounge (cuisine: American)
    300 ft
  • Sundance Grill
    600 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    5
  • Number of rooms:
    320

Rooms and availability

Crowne Plaza Grand Rapids photos Room
King Suite Non-Smoking
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Dining area
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This suite has a separate dining area, a kitchenette, in-room videos and turn-down service.

Crowne Plaza Grand Rapids photos Room
Room Selected at Check
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 King-size beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • CD player
  • Radio
Room Description:

Offering free Wi-Fi and a flat-screen cable TV, this room includes a work desk. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Crowne Plaza Grand Rapids photos Room
Executive King Room Disability Access Tub
  • Room size:

    35 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • CD player
  • Radio
Room Description:

This double room features air conditioning and CD player

Crowne Plaza Grand Rapids photos Room
King Room Disability Access Tub
  • Room size:

    35 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • CD player
  • Radio
Room Description:

This double room features a CD player and air conditioning

Crowne Plaza Grand Rapids photos Room
King Room Disability Access Roll Shower
  • Room size:

    35 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • CD player
  • Radio
Room Description:

This double room has a CD player and air conditioning

Crowne Plaza Grand Rapids photos Room
Double Room Two Double Beds Disability Access
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • CD player
  • Radio
Room Description:

This double room features a cable TV, air conditioning and CD player.

Crowne Plaza Grand Rapids photos Room
Queen Room Two Queen Beds
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 King-size beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Offering free Wi-Fi and a flat-screen cable TV, this room includes a work desk.

Crowne Plaza Grand Rapids photos Room
King Room Non-Smoking
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Offering free Wi-Fi and a flat-screen cable TV, this room includes a work desk.

Crowne Plaza Grand Rapids photos Room
Double Room Non-Smoking
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Offering free Wi-Fi and a flat-screen cable TV, this room includes a work desk.

Crowne Plaza Grand Rapids photos Room
Executive King Room Non-Smoking
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This room has a seating area and turn-down service.

Crowne Plaza Grand Rapids photos Room
Executive Double Room Two Double Beds Non-Smoking
  • Room size:

    455 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • CD player
  • Radio
Room Description:

Located on the Executive Level, this room offers a 32-inch flat-screen TV and free Wi-Fi.

Crowne Plaza Grand Rapids Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Amway World Headquarters3.7 mi

Amusement

  • Maze Craze5000 ft

Stadiums

Museums

  • Heather Lane Pottery1.5 mi
  • Mmps Inc1.9 mi
  • Black Swan Galleries2.5 mi
  • Ada Historical Society3.5 mi

Parks

  • Ada Township Park Office3.2 mi

Halls

  • Shady Acres7.0 mi

Universities, Institutes

  • Central Michigan University1000 ft
  • Rapid Air1.9 mi
  • Northwood University2.2 mi
  • Spring Arbor University2.8 mi
  • Western Michigan University2.9 mi
  • Pharmwatch Inc9.1 mi

Air business related

  • Gerald R Ford Intl Airport1.9 mi

Medical care and Hospitals

  • Forest View Hospital2.5 mi

Local attractions

  • Calvin College Ecosystem Preserve3.1 mi
    3770 Lake Drive, Grand Rapids
  • Meyer May House7.3 mi
    450 Madison Ave. SE, Grand Rapids
  • Voigt House Victorian Museum7.4 mi
    115 College Ave. SE, Grand Rapids
  • Frederik Meijer Gardens & Sculpture Park5.4 mi
    1000 E Beltline Ave NE, Grand Rapids
  • Heritage Hill Historic District7.3 mi
    126 College Ave SE, Grand Rapids

Restaurants nearby

  • Aryana's Restaurant and Lounge300 ft

    Address: 5700 28th Street

    61% likes this, based on 17 reviews
    Cuisine: American

  • Bagger Daves800 ft

    Address: 2817 Kraft Avenue Sooutheast
    Phone: (616)977-4349

    51% likes this, based on 31 reviews
    Cuisine: American

  • Brann's Steakhouse & Sports Grille1300 ft

    Address: 5510 28th Street
    Phone: 616 285 7800

    54% likes this, based on 48 reviews
    Cuisine: American

  • Sundance Grill600 ft

    Address: 5755 28TH St SE
    Phone: (616) 956-5644

    63% likes this, based on 87 reviews

  • Gippers Sports Bar & Grill1000 ft

    Address: 2929 Kraft Ave SE
    Phone: 616-551-0841

    61% likes this, based on 14 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    5
  • Number of rooms:
    320
Hotels nearby

Crowne Plaza Grand Rapids Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Grand Rapids

Average guest rating

7.2out of 10
Very good
Based on 18 reviews

Guest reviews

  • Single
    10.0

    I loved that such a simple hotel has so many amenities. I enjoyed the pool, suana and jacuzzi!

  • Single
    8.2

    Spacious and up to date rooms.

    Very long corridors

  • Single
    8.2

    The hotel is finishing a renovation and the rooms and lobby look great. I cannot wait to come back and see the completed project. The hotel was easy to get to and had alot of dining options in the surrounding area.

  • Single
    5.4

    In renovation - rubbish :-(

  • Single
    5.8

    Rude staff. Loud neighbors. Too many kids. Put us in a double twice and blamed it on booking through a third party. Lied and said they had no kings. Finally found a king after continuous complaints. Didn't serve breakfast until 7 am. Broken phone. All around bad experience. They blamed everything that went wrong on booking through a third party.

  • Family with children
    5.4

    Pool area seemed nice. Lobby is cute.

    Noisy. You can hear everything, even people walking in the halls, on carpet! I think the walls are just extremely thin. Outdated rooms. Pillows lumpy. Bathroom ridiculously small-you have to stand to the side to shut the door which is literally 2 inches from the toilet. Very poor lighting in the room. Tv was distorted.

  • Single
    7.8

    Business center should be complimentary,not and extra fee

  • Older travelers
    10.0

    It was a quiet and relaxing experience. I would definitely come back.

    I have nothing negative to say about my stay. Keep up the good work.

  • Older travelers
    8.8

    No hassel and quick cabs to take you in and out of the hotel. Rooms were clean and would of liked to stayed longer than 1 night to get the full experience.

  • Single
    7.4

    Convenient

    Slight Old and tired in the in-roon decor

  • Older travelers
    6.6

    clean and easily found

    needs to be renovated.

  • Older travelers
    6.6

    Close to airport and economical. Room was very clean and updated.

    The trim around the bathroom door and the bathroom door needed to be replaced, as well as the wallpaper in the bathroom. It was terrible.

  • Family with children
    7.0

    Room Service - the staff were friendly (even though they were very busy) and the food was very good

    Unfriendly, rude, unhelpful, undertrained front desk staff.

  • Couple
    4.2

    Location off highway.

    Got keys to an occupied room at check in. Room was outdated and not clean. The pipes were making loud clinking noises in middle of the night. Manager was did not accommodate for the inconveniences. Expected much better hotel with Crown Plaza name. Lower "grade" hotels were much cleaner and comfortable. Avoid this place.

  • Group of friends
    10.0

    Everything was wonderful. I would like to see more coffee in the room. One packet of regular coffee is not enough for 2 adults! I had to ask at the desk for more and although it was cheerfully provided, it was an inconvenience.

How to reach hotel

hotel Crowne Plaza Grand Rapids Hotel Grand Rapids location
Show big map »

Hotel Address:

5700 East 28Th Street Se, Grand Rapids, United States, 49546

Get directions
City Center
  • Grand Rapids
    7.5 mi
Airports
Train Stations
  • Grand Rapids Amtrak Station
    8.3 mi
Restaurants
  • Aryana's Restaurant and Lounge (cuisine: American)
    300 ft
  • Sundance Grill
    600 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    5
  • Number of rooms:
    320