Crowne Plaza Grand Rapids Hotel

5700 East 28Th Street Se, Grand Rapids, United States, 49546  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Grand Rapids Hotel

Free Wi-Fi
Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Snack bar

Shuttle

Free city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Overview

Crowne Plaza Grand Rapids is a 5-story hotel in a business area of Grand Rapids at a close proximity to a mall and stores offering 320 non-smoking rooms. Renovated in 2010, the exquisite hotel has welcomed guests since 1990.

It is placed close to the suburb district, in the vicinity of Frederik Meijer Gardens, Orbit Room and Amway World Headquarters. Bars and restaurants are stroll from the hotel.

The hotel allows quick access to hills and woods.

Crowne Plaza Grand Rapids Hotel can be reached in 5 minutes by car from Kent County Intl airport.

Rooms

The rooms in Crowne Plaza Grand Rapids Hotel are fitted with ironing facilities, a kitchenette, a laptop safe, a refrigerator and free wireless internet. Guests can make use of en suite bathrooms with free toiletries, a hairdryer and a shower.

Eat & Drink

A variety of dishes are served in Bagger Daves and Sundance Grill, which are only 5 minutes’ walk away.

All visitors are offered a full breakfast for a fee. 

Services

The property offers a conference room, a business corner and a photocopier for business guests staying at Crowne Plaza Grand Rapids Hotel.

Relax

The beach facilities include towels and chairs. Such fitness options as a fitness center and a gym are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

The hotel personnel speaks English, French, Spanish, Romanian, Chinese, Russian, Slovak.

Year renovated:   2010.  Number of floors:   5.  Number of rooms:   320.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • ATM/Cash machine
  • Gift/Newsstand
  • Vending machines
  • Fireplace
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Free city shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/ Child services
  • Children's menu

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach chairs
  • Karaoke
  • Entertainment
  • Sun terrace
  • Garden area
  • Sauna
  • Jacuzzi

Room facilities

  • Individual air conditioning
  • Individual heating
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities
  • In-room sink

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Sink
  • Laundry basket/ Clothes hamper
  • Toilet

Self-catering

  • Refrigerator
  • Microwave
  • Oven

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Multi-line phone
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 19 may stay free of charge when using existing bedding. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Grand Rapids Hotel Grand Rapids location
Show big map »

Hotel Address:

5700 East 28Th Street Se, Grand Rapids, United States, 49546

Get directions
City Center
  • Grand Rapids
    7.5 mi
Airports
Train Stations
  • Grand Rapids Amtrak Station
    8.3 mi
Restaurants
  • Aryana's Restaurant and Lounge (cuisine: American)
    300 ft
  • Sundance Grill
    600 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    5
  • Number of rooms:
    320

Rooms and availability

Crowne Plaza Grand Rapids photos Room
King Suite Non-Smoking
Size: 455 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information

This suite has a separate dining area, a kitchenette, in-room videos and turn-down service.

Room facilities
    Crowne Plaza Grand Rapids photos Room
    Room Selected at Check
    Bed type: 2 King-size beds
    Size: 455 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    Offering free Wi-Fi and a flat-screen cable TV, this room includes a work desk. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

    Room facilities
      Crowne Plaza Grand Rapids photos Room
      Executive King Room Disability Access Tub
      Bed type: King-size bed
      Size: 35 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information

      This double room features air conditioning and CD player

      Room facilities
        Crowne Plaza Grand Rapids photos Room
        King Room Disability Access Tub
        Bed type: King-size bed
        Size: 35 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information

        This double room features a CD player and air conditioning

        Room facilities
          Crowne Plaza Grand Rapids photos Room
          King Room Disability Access Roll Shower
          Bed type: King-size bed
          Size: 35 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information

          This double room has a CD player and air conditioning

          Room facilities
            Crowne Plaza Grand Rapids photos Room
            Double Room Two Double Beds Disability Access
            Bed type: Double beds
            Size: 455 sq. feet
            Check Prices
            • Air conditioning
            — Less information+ More information

            This double room features a cable TV, air conditioning and CD player.

            Room facilities
              Crowne Plaza Grand Rapids photos Room
              Queen Room Two Queen Beds
              Bed type: 2 King-size beds
              Size: 455 sq. feet
              Check Prices
              • Air conditioning
              — Less information+ More information

              Offering free Wi-Fi and a flat-screen cable TV, this room includes a work desk.

              Room facilities
                Crowne Plaza Grand Rapids photos Room
                King Room Non-Smoking
                Bed type: King-size bed
                Size: 455 sq. feet
                Check Prices
                • Air conditioning
                — Less information+ More information

                Offering free Wi-Fi and a flat-screen cable TV, this room includes a work desk.

                Room facilities
                  Crowne Plaza Grand Rapids photos Room
                  Double Room Non-Smoking
                  Bed type: Double bed
                  Size: 455 sq. feet
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  Offering free Wi-Fi and a flat-screen cable TV, this room includes a work desk.

                  Room facilities
                    Crowne Plaza Grand Rapids photos Room
                    Executive King Room Non-Smoking
                    Bed type: King-size bed
                    Size: 455 sq. feet
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    This room has a seating area and turn-down service.

                    Room facilities
                      Crowne Plaza Grand Rapids photos Room
                      Executive Double Room Two Double Beds Non-Smoking
                      Bed type: Double beds
                      Size: 455 sq. feet
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      Located on the Executive Level, this room offers a 32-inch flat-screen TV and free Wi-Fi.

                      Room facilities

                        How to reach hotel

                        hotel Crowne Plaza Grand Rapids Hotel Grand Rapids location
                        Show big map »

                        Hotel Address:

                        5700 East 28Th Street Se, Grand Rapids, United States, 49546

                        Get directions
                        City Center
                        • Grand Rapids
                          7.5 mi
                        Airports
                        Train Stations
                        • Grand Rapids Amtrak Station
                          8.3 mi
                        Restaurants
                        • Aryana's Restaurant and Lounge (cuisine: American)
                          300 ft
                        • Sundance Grill
                          600 ft
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2010
                        • Number of floors:
                          5
                        • Number of rooms:
                          320

                        Crowne Plaza Grand Rapids Location

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                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
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                        • Museums
                        • Convention centers
                        • Stadiums
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                        • General

                        Hover above the icons to see hotel photo and details.

                        Click the hotel to go to the main hotel page.

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                        What's nearby

                        Places of interest

                        • Amway World Headquarters - 3.7 mi

                        Amusement

                        • Maze Craze - 5000 ft

                        Stadiums

                        Museums

                        • Heather Lane Pottery - 1.5 mi
                        • Mmps Inc - 1.9 mi
                        • Black Swan Galleries - 2.5 mi
                        • Ada Historical Society - 3.5 mi

                        Parks

                        • Ada Township Park Office - 3.2 mi

                        Halls

                        • Shady Acres - 7.0 mi

                        Universities, Institutes

                        • Central Michigan University - 1000 ft
                        • Rapid Air - 1.9 mi
                        • Northwood University - 2.2 mi
                        • Spring Arbor University - 2.8 mi
                        • Western Michigan University - 2.9 mi
                        • Pharmwatch Inc - 9.1 mi

                        Air business related

                        Medical care and Hospitals

                        • Forest View Hospital - 2.5 mi

                        Local attractions

                        • Calvin College Ecosystem Preserve - 3.1 mi
                          3770 Lake Drive, Grand Rapids
                        • Meyer May House - 7.3 mi
                          450 Madison Ave. SE, Grand Rapids
                        • Voigt House Victorian Museum - 7.4 mi
                          115 College Ave. SE, Grand Rapids
                        • Frederik Meijer Gardens & Sculpture Park - 5.4 mi
                          1000 E Beltline Ave NE, Grand Rapids
                        • Heritage Hill Historic District - 7.3 mi
                          126 College Ave SE, Grand Rapids

                        Restaurants nearby

                        • Aryana's Restaurant and Lounge - 300 ft

                          Address: 5700 28th Street

                          61% likes this, based on 17 reviews
                          Cuisine: American

                        • Bagger Daves - 800 ft

                          Address: 2817 Kraft Avenue Sooutheast
                          Phone: (616)977-4349

                          51% likes this, based on 31 reviews
                          Cuisine: American

                        • Brann's Steakhouse & Sports Grille - 1300 ft

                          Address: 5510 28th Street
                          Phone: 616 285 7800

                          54% likes this, based on 48 reviews
                          Cuisine: American

                        • Sundance Grill - 600 ft

                          Address: 5755 28TH St SE
                          Phone: (616) 956-5644

                          63% likes this, based on 87 reviews

                        • Gippers Sports Bar & Grill - 1000 ft

                          Address: 2929 Kraft Ave SE
                          Phone: 616-551-0841

                          61% likes this, based on 14 reviews

                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2010
                        • Number of floors:
                          5
                        • Number of rooms:
                          320
                        Hotels nearby

                        Crowne Plaza Grand Rapids Reviews

                        Guest reviews are submitted by our customers after their stay at Crowne Plaza Grand Rapids

                        Average guest rating

                        7.2out of 10
                        Very good
                        Based on 18 reviews

                        Guest reviews

                        • Single
                          10.0

                          I loved that such a simple hotel has so many amenities. I enjoyed the pool, suana and jacuzzi!

                        • Single
                          8.2

                          Spacious and up to date rooms.

                          Very long corridors

                        • Single
                          8.2

                          The hotel is finishing a renovation and the rooms and lobby look great. I cannot wait to come back and see the completed project. The hotel was easy to get to and had alot of dining options in the surrounding area.

                        • Single
                          5.4

                          In renovation - rubbish :-(

                        • Single
                          5.8

                          Rude staff. Loud neighbors. Too many kids. Put us in a double twice and blamed it on booking through a third party. Lied and said they had no kings. Finally found a king after continuous complaints. Didn't serve breakfast until 7 am. Broken phone. All around bad experience. They blamed everything that went wrong on booking through a third party.

                        • Family with children
                          5.4

                          Pool area seemed nice. Lobby is cute.

                          Noisy. You can hear everything, even people walking in the halls, on carpet! I think the walls are just extremely thin. Outdated rooms. Pillows lumpy. Bathroom ridiculously small-you have to stand to the side to shut the door which is literally 2 inches from the toilet. Very poor lighting in the room. Tv was distorted.

                        • Single
                          7.8

                          Business center should be complimentary,not and extra fee

                        • Older travelers
                          10.0

                          It was a quiet and relaxing experience. I would definitely come back.

                          I have nothing negative to say about my stay. Keep up the good work.

                        • Older travelers
                          8.8

                          No hassel and quick cabs to take you in and out of the hotel. Rooms were clean and would of liked to stayed longer than 1 night to get the full experience.

                        • Single
                          7.4

                          Convenient

                          Slight Old and tired in the in-roon decor

                        • Older travelers
                          6.6

                          clean and easily found

                          needs to be renovated.

                        • Older travelers
                          6.6

                          Close to airport and economical. Room was very clean and updated.

                          The trim around the bathroom door and the bathroom door needed to be replaced, as well as the wallpaper in the bathroom. It was terrible.

                        • Family with children
                          7.0

                          Room Service - the staff were friendly (even though they were very busy) and the food was very good

                          Unfriendly, rude, unhelpful, undertrained front desk staff.

                        • Couple
                          4.2

                          Location off highway.

                          Got keys to an occupied room at check in. Room was outdated and not clean. The pipes were making loud clinking noises in middle of the night. Manager was did not accommodate for the inconveniences. Expected much better hotel with Crown Plaza name. Lower "grade" hotels were much cleaner and comfortable. Avoid this place.

                        • Group of friends
                          10.0

                          Everything was wonderful. I would like to see more coffee in the room. One packet of regular coffee is not enough for 2 adults! I had to ask at the desk for more and although it was cheerfully provided, it was an inconvenience.

                        How to reach hotel

                        hotel Crowne Plaza Grand Rapids Hotel Grand Rapids location
                        Show big map »

                        Hotel Address:

                        5700 East 28Th Street Se, Grand Rapids, United States, 49546

                        Get directions
                        City Center
                        • Grand Rapids
                          7.5 mi
                        Airports
                        Train Stations
                        • Grand Rapids Amtrak Station
                          8.3 mi
                        Restaurants
                        • Aryana's Restaurant and Lounge (cuisine: American)
                          300 ft
                        • Sundance Grill
                          600 ft
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2010
                        • Number of floors:
                          5
                        • Number of rooms:
                          320